General Product Overview

  • Hardware Documentation & Installation Videos
  • Standard troubleshooting steps for non-reporting units
  • Standard troubleshooting steps for "stuck" vehicles
  • How do I disable pop up blockers?
  • How Does My GPS Device Report Speed?
  • GPS Insight adds support for Metric
  • New Additions Made to API
  • Quantify IRS Taxable Mileage
  • Why is the calendar not visible or readable in my browser?
  • How do I select specific dates in my calendar?
  • How and why do I configure trusted sites to work with Responsible Fleet?
  • Why does the bottom half of the browser show up as 'Page cannot be found'?
  • How do I get the background colors to appear when printing a report?
  • How do I easily log back in when the bottom half times out?
  • Why does it say I am not authorized for certain functions?

Vehicles

  • How do I register my Responsible Fleet GPS units?
  • How do I edit an existing registration?
  • How do I create and manage a vehicle group?
  • How do I recalibrate my odometer reading?
  • Set a vehicle's current odometer value via text message
  • Managing Vehicle Icon Shapes
  • Update odometer readings or vehicle labels from a spreadsheet
  • “Hide Vehicle” Functionality
  • New Odometer History Management Capabilities and Display
  • Odometer Reading Corrections Fix Historical and Future Mileage in GPS Insight
  • How do I transfer an existing registration?
  • How do I deactivate an existing registration?
  • How do I obtain historic data on a deactivated vehicle?
  • PTO - How do I Convert a Positive 12V Output from Vehicle to a Ground Output?

Users

  • How do I create and manage users?
  • How do I assign user access permissions?
  • New User Preferences

Landmarks

  • How do I create, edit and delete landmarks?
  • More ways to create landmarks
  • How do I create and manage landmark groups?
  • Landmark Import and Categorizatio

Drivers

  • Create Drivers and Assign Them to Vehicles
  • Assign Drivers Using DriverID

Alerts

  • How do I create, edit and delete alerts?
  • New Driver Login Alert
  • Panic Switch and Power Cycle Alerts
  • Next Generation Alert Capabilities
  • How do I setup Scheduled Maintenance reminders for my vehicles?
  • New DTC and Service Reminder Alerts
  • Send driver alerts in THEIR time zone no

Reports

  • How do I schedule a report?
  • How do I create a Report Schedule?
  • Ability to Sort Report Columns
  • New Landmark Report and Massively Faster Landmarks
  • Scheduled Reports now have a Link to Run the “Live” Report
  • Fleet Utilization Report
  • Idle Detail Report
  • Drivers Are Now Shown in Most Utilized Reports
  • Speed Summary Report
  • Easily select an entire Month on Dashboard Calendar
  • Exclude First and Last Stop on Begin and End of Day Report
  • Fuel Consumption Report
  • Run Time Report
  • Mapping Speed Activity
  • Driver Efficiency Report
  • Scheduled Stop Reports with Graphs
  • Time Range Drop Down for Activity Detail Reports
  • FTP Delivery for Scheduled Reports
  • Harsh Braking and Rapid Acceleration Reports
  • Determine how much fuel and C02 idling is actually costing you and the environment
  • How do I report an incorrect speed limit?

Dashboard

  • How do I edit and save my Dashboard settings?
  • New Comparison Graph Capabilities
  • Now you can Click through Graphs to Reports (then Maps) in Responsible Fleet
  • Vehicle Selector Filters Now Change the Vehicles Shown on the Dashboard Maps
  • Scheduled Reports Dashlet - Run a Report with 2 Clicks
  • "Copy Dashlet" Capability
  • Clock Dashlet
  • Now select ‘Stop Time’ in the Menu of the Location Dashlet
  • Checkbox-Filter Capability
  • Hours of Operation Graph
  • New Dashlet “grouping” mechanism
  • New Cell and Email Messaging capabilities
  • Drag a Vehicle from a Dashlet onto the Dashboard to Create an Instant "Follow Me" Map
  • New SMS message sending capabilities from the Dashboard
  • New Map Dashlet Sizes
  • New "Recent Alerts" Dashlet
  • Hide Vehicle Label on Dashlet Maps
  • New Routing Dashlet Capabilities
  • Dashboard Maps now include Landmarks
  • Legend Dashlet
  • Landmarks Dashlet
  • What is a Map Group and how do I create one?
  • New Landmark Stop Dashlet
  • You Can Attach Pictures to Stops Now in GPS Insight
  • New Dashboard Interface and Demo Available
  • Traffic Added to Dashboard and GPS Insight Mapping
  • Email-based Garmin Messaging

Standard Product Mapping

  • New Shapes and Color Coded Vehicles in Mobile Mapping
  • New “Magnifying Glass” Toggles between Pan and Zoom on 2D Current Map
  • 30 Day History in 3D Current Mapping
  • Why isn’t the map appearing in Classic View?
  • How do I zoom in on vehicles or a particular part of a vehicle's path?
  • How do I show vehicle and landmark labels in the map?
  • Can I make the map auto-refresh?

Cell Phone Integration

  • New Mapping and Dashlet Features for Touch-pad Devices (e.g. iPad, iPhone)
  • How do I view my vehicles using Mobile Mapping?
  • How do I view my vehicles on my phone's web browser?
  • Stop Notes (SMS Driver Notes)
  • Set a vehicle's current odometer value via text message
  • Get the current location of a vehicle or vehicle group
  • Find vehicles closest to a specified vehicle
  • Set a landmark from a current vehicle location
  • A list of text messaging capabilities
  • 477477 Number for SMS Queries

Fuel Card Integration

  • Responsible Fleet-Wright Express [WEX] Fuel Card Integration

  • New Fuel Card-Fuel Capacity Reporting Capability


Responsible Fleet Support Contact Information: (877) 772-3708 | support@responsiblefleet.com